Q.

Are all of your courses approved by the Physical Therapy Board of California?

YES. Synergy is an Approval Agency and Provider of continuing education for the Physical Therapy Board of California. All of our self study courses are Board Approved, and will count towards your CEU requirements for license renewal.

Q.

How many contact hours, or CEUs, do I need for license renewal?

If your license expires on or before October 31, 2011, you will need to complete 15 contact hours, or 1.5 CEUs, for license renewal. If your license expires on or after November 1, 2011, you will need to complete 30 contact hours, or 3 CEUs, for license renewal.

Q.

Are there any mandatory courses that I need to take for license renewal?

The Board requires the licensee to complete 2 contact hours, or 0.2 CEUs, of Ethics, Laws, and Regulations, and 4 contact hours, or 0.4 CEUs, of Life Support for Health Professionals.

Q.

Is the Life Support for Health Professionals course the same as a CPR course?

YES. Once purchased, you will receive instructions on how to access the online portion of the course. 

Q.

Will the Life Support for Health Professionals course fulfill my CPR certification requirements for my job?

YES. After completing the online portion of the course, you will be required to complete hands-on skills validation to receive credit for the course* (*Additional charge will apply to the skills validation center.) 

Q.

Will The Board accept my CEUs if they were all awarded from Self Study Courses?

YES. The Board accepts Self Study, Web-Based Interactive, and Live Course CEUs equally.

Q.

How will I receive my courses from Synergy?

Once you purchase your course(s) or package, you will be asked to provide your e-mail address at checkout. Once your payment has been processed, Synergy will e-mail you a personalized link to where you can access and download your course(s) (please allow up to 24 hours to receive the link to your course(s)). If you prefer that Synergy mail your courses, please contact us directly at info@synergyptrn.com or at (877) 600-6847 to make arrangements BEFORE you purchase the course(s) or package on-line (additional charges for printing and shipping will apply).

Q.

How do I send my post-test to Synergy for grading?

The post-test is included at the end of each course. You will need to submit your answers to the questions on-line on the "Synergy Post-Test Answer Sheet" (detailed instructions on how to access the answer sheet is included on the first page of each course).

Q.

What are the requirements for passing the post-tests?

You must score at least 70% on the post-test to successfully pass the course.

Q.

If I do not pass the post-test may I re-take it?

YES. You may re-take the post-test until you successfully score 70%. You will not be required to submit additional payment for re-taking the post-test.

Q.

How will I receive my Certificate(s) of Completion from Synergy?

Once you successfully pass the post-test, Synergy will send your Certificate of Completion as an attachment to an e-mail. You must retain the Certificate of Completion for a period of five (5) years.

Q.

How long do I have to complete the courses once I receive them?

The Self Study Courses are designed for you to work at your own pace. There are no specific timeframes or deadlines for when the courses need to be completed, other than the course must be completed before your license renewal date. You must submit your post-test via the "Synergy Post-Test Answer Sheet" to receive your Certificate of Completion.